Golf Up Support
Stuck, lost a purchase, or found a bug? We're happy to help.
Contact us
Email support@pocketpeakstudio.com. Tell us your device model, whether you play on Android or iPhone, and the game version (shown at the bottom of the in-game Settings card). For a purchase, add the date and what you bought.
Questions
I bought something but didn't get it
Open the Shop and tap Restore Purchases at the bottom. If it's still missing, email us with the date and the item.
How do I get a refund?
Purchases are handled by your app store, so refunds are too: use Apple's Report a Problem page, or Google Play's order history in the Play Store app.
What does Remove Ads do?
It removes the ads shown between levels, for good. Rewarded videos stay available, and you only ever see one when you choose to watch it for a reward.
Where is my progress saved? Will I lose it if I change phones?
Your progress is saved on your device. Deleting the game, or moving to a new phone, starts a fresh game; purchases that don't run out (like Remove Ads) come back with Restore Purchases.
I've run out of hearts
Hearts refill by themselves over time. You can also refill them from the hearts card, and the game can remind you when they're full if you allow notifications.
How do I turn off sound or vibration?
Tap the gear to open Settings and switch Sound or Haptics off.
How do I delete my data?
Deleting the game removes everything it saved on your device. For data held by our analytics and ad partners, email us and see our privacy policy.